Every time I tell anyone where I am and what I'm doing, their immediate response is always "Man, that's amazing. U must love it. U might stay over there forever, huh?" And I realize how blessed I am to have this opportunity. Unfortunately, I can not shake the fact that some of the other involved parties in my project are somewhat ruining the experience for me. I’ve told quite a few people about the client I work for insisting that we don’t get along because “I refuse to conform to the demands of petty people.” I’m sad to report that its getting worse, I’m losing patience and respect for anyone associated with our client as it seems that their company’s culture is turning normal people in grown up cry babies and tattle tails. Because they’re in the position of simply asking and having nothing expected of them. It’s the classic case of “Give an inch, and they will take a mile.” It started with minor things; requesting for test to be redone when there is no evidence that there was anything wrong with the previous tests, complaining about us using recycled paper, etc. Because it’s all our money, time, and effort that makes these things happen, they do no mind asking for anything under the sun. Oh, but wait, it gets worse…
Then it escalated to pointless additions to paperwork. Processes which were previously 1 or 2 steps made into 4 or 5 steps to get to the exact same end. Bickering about the difference between 30 carpenters documented and the 27 they say they saw even though they don’t bother walking to more difficult parts of the site, etc. Our test cube situation is a telling example. Here in Malaysia, each time concrete is poured cube-shaped samples are poured to be tested for strength at 7 and 28 days. Usually cubes being too weak is the issue, they were complaining that many of our cubes were too strong. I’m from the US, if you’re supposed to give me grade 35 strength and you give me grade 50, I won’t complain about getting $50 instead of $35. To make matters worse, the client’s site representatives, who were the ones asking for all this foolishness, wanted to eliminate all evidence that they actually requested it. Now they want to have an opinion (well, actually the right to approve or disapprove) all kinds of paperwork which doesn't concern them in any manner. A few times their resident engineer (a power position on site) would make a decision, but when we try to make the decision official in documentation, he would scurry to keep us from revealing the fact that he requested it; he wanted us to act like we just randomly decided to do it. Some people, into diplomacy, are willing to just comply regardless; not me.
Then our consultant engineer was holding up the project by questioning the work of EVERY other engineer despite his expertise being different from theirs. The process is backwards here to begin with. Despite having this man - a C&S engineer with specialty of building and structures – being paid by the project already, he does not design solutions for on-going C&S issues. Despite producing much of our structural designs, he refuses to help us with issues, even on aspects he designed. His response when we ask for his help is “my service would be expensive, you can’t afford my services.” He, or should I say ‘they’, we’re forced to hire an outside engineer to design the solution and we have to propose it to them for their approval. As if that isn’t enough, he (a building specialist) is never satisfied and has questioned the expertise of our scaffolding specialists, our soil specialists, or bored piling specialists, and everyone else. In the name of diplomacy, we have to honor their concerns and try to get more explanation or technical discussion, which takes time; time, in life as well as construction, is the one thing that you can NEVER get back once it is gone. He’s even tried to implement his own “re-writes” to another engineer’s designs. Through all this, he tries to play “good guy” whenever he is confronted; with the whole, “well, someone has to ensure that the things are being done correctly.” Well, if we could eliminate the middle man and have you design C&S solutions and talk to any other engineers if you have concerns, we wouldn’t have these issues.
Now, it’s the childish tattle telling (often false) that is getting on my nerves now. Conventional wisdom would say that in a professional environment, if you have a problem with something someone is doing, you should try to deal with them. Only if that doesn't work should you go to ur immediate supervisor and so on, right? Wrong here. Our site surveyor went on leave for 3 days to handle some family issues, which was communicated to our client’s site staff. Well, despite already having the situation explained to her, our Senior Clerk of Works (the most power hungry and petty of them all) writes a letter to the bosses of all parties complaining that there is no surveyor on site. The client and consultant bosses, also being increasingly disrespectful and petty, make a huge issue out of this during our site meetings. This in addition to the other issues that didn’t concern the clients which they have made huge issues about (temporary building structures, calibrations on machinery, etc), they even went so far as to try to forbid our staff from taking leave on meeting days. How is their decision in any capacity?
It's unfortunate for any decision to be taken out of your hands by other people; and I wouldn't say that is completely the case. But I will say, working 6 days a week at a site which people who I don't really respect because of their petty and childish antics is wearing on me. It could be cultural difference, it could just be them. Either way, it's a situation I may need to remove myself from before I truly tell someone about themselves and paint myself as the tall, angry Black man that everyone in Malaysia fears so much, and who I've tried to avoid being so that I don't come off as intimidating. I'm the youngest one on site, I just expect everyone to act like adults. The blame game and tattle telling with no direct communication isn't productive.
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